We’ve Compiled a List of Frequently Asked Questions Below:
These will help you learn a little more about our company, as well as the process when choosing to meet with our team, and/or move forward with a new website.
How long has Thrive Web Designs been in business?
We’ve been in business since 2010 and proudly serving clients ever since!
How many clients does Thrive Web Designs have?
We have a client base of over 500+ active clients, ranging from clients located in the state of Idaho, nationwide, as well as a handful of worldwide clients too.
Where is Thrive Web Designs located?
Our main office is located in beautiful downtown Boise, Idaho in the Alaska Center building. The building we’re in has a lot of interesting history dating back to the early 1900’s and has been renovated numerous times over the past 100 years.
Is there parking at your office?
We don’t have an on-site parking lot, but there is ample street parking available, as well as multiple parking garages within a 1/4 mile radius. A few blocks from our office on Grove st, you can normally find free street parking too.
How do I request an appointment to come talk about my website?
Feel free to contact us by phone at 208-391-2504, ext 2 for our sales line, or email us at firstname.lastname@example.org, and we’ll get an in-person or Zoom meeting setup ASAP.
Will Thrive Web Designs come to my business for a consultation?
Absolutely – We don’t charge for in-person meetings at our office or yours, that’s all a part of our process of winning your business.
What makes Thrive Web Designs better than other web design firms in Boise, Idaho?
We truly believe we are the best web design company in Boise based on a number of things. First off, we have over 11+ years experience in our field with hundreds of websites under our belt. We’ve worked with such a variety of clients over the years, and our team has always stood for delivering trust and integrity with every website we deliver.
One big thing that sets us apart is that our clients retain all ownership rights to their website, logo or any other item we create for them. We are also friendly people to talk to, and try not to “nerd out” too much when explaining our process, so everything is very easy when it comes to working with team Thrive.
Does Thrive Web Designs offer website support for WordPress?
Yes! The majority of websites we develop are built using WordPress, and with our years of knowledge and trust, you won’t find a better fit for a WordPress developer in Boise, Idaho.
Who’s the best web designer in Boise, Idaho?
Well, if we don’t sound biased, I must say…. Us!
What is the process of working with Thrive Web Designs on a new website?
The first step will be an exploratory phone call, meeting or email discussion to flush out all of the details needed for your website. From there, we’ll put together a detailed web design proposal for your review. We’ll go back and forth on any questions you have, and if you choose to move forward, we’ll then send over the paperwork needed to get started.
(Most of our projects are billed at 50/50 increments. 50% due to get started, and the remaining 50% due once the site is done, approved by you, and ready to go live. )
Once we get signed paperwork and the deposit, we’ll send you a punch-list of items we like to collect before starting. These items are things like your logo file (if you have one), any website examples you’d like us to use as inspiration, defining call to actions, names of pages/links to start with, imagery ideas and more.
From there, we will then start your project which always begins with the initial design concept of the home page. We take about a solid week to design your home page, then send for your feedback. We don’t charge for any revisions, so we’ll keep tweaking away until you feel it’s 100% and you’re ready to move forward.
The next step involves us building out the inner pages of your website. Whether you are providing us with content for each page, or we’re writing content for you, we’ll use the content to build out and format each page of the site. This also includes adding video, images, drop-downs, info-graphics, etc.
Once the site is whole and ready for review, we’ll turn it over to you for your approval, and of course provide us with any feedback and requests for edits. We’ll work back and forth until you say it’s ready to go live!
What are the different types of websites Thrive Web Designs works with?
Thrive does most development using WordPress, as it is the most versatile framework for 90% of client needs. WordPress allows us to develop a website as little or as big as necessary, while allowing the client the option to easily update text and images on pages.
What types of e-commerce solutions do you work with?
Thrive Web Designs offers e-commerce website design and development while specializing in multiple options including WooCommerce (WordPress’s shopping cart), Shopify, ECWID, BigCommerce, Squarespace, as well as completely custom solutions that are 100% built from the ground up.
The majority of e-commerce stores we build are built in WooCommerce, because they offer so many options and add-ons, 3rd party integrations, etc.
If I hire you for a website, how long does the process take?
This all depends on the size of your project. For smaller websites, we normally say 4-6 weeks, but we can sometimes turn new projects around even quicker. If your project is a large development, the time can greatly vary based on the scope of the project.
Do you outsource any of your projects?
Everything you see in our portfolio has been designed and built in-house. We’ve been very lucky to keep our talent in-house and keep a tight grasp on quality control by doing all of our work in-house over the years.
Does Thrive Web Designs offer web hosting?
We do offer website hosting! Not only is our website hosting fast, secure and easily scalable, but we manage it all for you so that you don’t need to worry about anything technical on your end.
Does Thrive Web Designs offer website maintenance and security for my website?
Yes we do! We have many clients enrolled in our exclusive maintenance and security package that’s covers updates made to your website pages, as well as keeping your website files up to date and secure.